Review The worst travel agent... no sens of responsability

A travel agent that decided to cancel your ticket during corona time without asking me...... knowing that i sent them a voice note saying that we ll decide on another date upon the opening of the airport...and before the opening i ask them to reschedule the flight.they said they cancel it and if i have to buy a new ticket there is 100 dollars difference that i should pay... saying they are sorry they canceled the ticket.well,my lawyer is taking care