HEALTH EXECUTIVE EXPERTS - Beirut, Lebanon

الشركة: شركة الخبراء التنفيذيين
نبذة عن الشركة:

شركة الخبراء التنفيذيين هي شركة استشارية وتدريبية لبنانية محدودة المسؤولية، متخصصة في تحسين العمليات الصحية وتقديم حلول تكنولوجيا المعلومات الصحية. تأسست الشركة على يد الدكتور سمير صولي، المتخصص في إدارة المستشفيات والمعلوماتية، وتهدف إلى تعزيز جودة الخدمات الصحية وتحقيق التميز في الاعتمادات الصحية.

موقع الشركة الإلكتروني:
https://hexpertlb.wordpress.com

الكادر:
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الاختصاصيين البارزين من مختلف أنحاء العالم، يتعاقدون معهم حسب الحاجة ووفقاً لاختصاصهم لتلبية متطلبات المشاريع المختلفة.

النشاطات الاختصاصية:

تحليل ودراسة المستشفيات والمراكز الصحية:

تقييم مدى مطابقتها للمعايير الطبية العالمية من حيث الجودة وسلامة المرضى.
برامج سلامة الدواء.
برامج تعليم المرضى.
برامج مكافحة العدوى.
أنظمة التعلم الإلكتروني.
خدمة العملاء في المستشفيات.
برامج السلامة الجراحية.
الاستشارات الإدارية:

تأسيس الشركات.
تقييم الأداء.
التخطيط الاستراتيجي.
البنية الإدارية.
تعريف الخدمات وتسويقها.
تحسين الجودة والنوعية.
الاستشارات الصحية:

تقييم المراكز الصحية وفقاً لمعايير الاعتماد العالمي (JCI، MAGNET).
تعريف نطاق الخدمة لكل قسم في المستشفى وتدريب الموظفين على تقديم الخدمات بشكل أفضل.
تحليل سير العمل وتقديم تقارير عن الثغرات وخطط العمل التصحيحية.
تدريب المؤسسات على خدمة العملاء بشكل ممتاز.
الأنظمة الداخلية للمؤسسات:

تركيب أنظمة إدارية ومعلوماتية، واختيار الأنظمة المناسبة من السوق.
تركيب وتدريب الموظفين على الأنظمة مثل نظم المعلومات السريرية، نظم تخطيط موارد المؤسسات (ERP)، أنظمة إدارة التعلم، وأنظمة الاعتماد.
التدريب:

تحويل المواد التدريبية الورقية إلى مواد إلكترونية تفاعلية باستخدام أدوات التأليف ونظم إدارة التعلم.
تقديم الدورات التدريبية في المجالات الإدارية والصحية.
الدورات التدريبية:

الدورات الإدارية:

أساسيات إدارة المشاريع.
شهادة تحليل الأعمال.
دورة التواصل في الأعمال.
كيف تكون مستشاراً.
عادات الناس الأكثر فعالية.
الذكاء العاطفي.
إدارة المعلومات.
خدمة العملاء للمحترفين.
أدوات وسائل التواصل الاجتماعي واستخدامها.
التخطيط للطوارئ.
تطوير طلبات المعلومات (RFI)، طلبات العروض (RFP)، طلبات الأسعار (RFQ)، والمشتريات.
دورة التحضير لتطبيق نظام ERP.
أساسيات التعلم الإلكتروني والمحاكاة.
الدورات الصحية:

شهادة إدارة الرعاية الصحية.
شهادة المعلوماتية الصحية.
دورات دعم الحياة (ACLS، BCLS، NRP، ACLS، ATLS).
دورة الرعاية الحرجة.
إدارة سلامة المرضى والإبلاغ عن الحوادث.
التحضير لاعتماد JCI.
التحضير لاعتماد Magnet.
التفكير النقدي للممرضين.
دورة المعلوماتية التمريضية.
التميز في خدمة العملاء في الرعاية الصحية.
أدوات التعلم الإلكتروني واستخدامها في الرعاية الصحية.
تطوير نظام اعتماد المهنيين.
تطوير وتنفيذ نظام جدولة الموظفين في المستشفيات.
دورات حسب الطلب في أي تخصص في الرعاية الصحية.
Health Executives Experts Portfolio
Dr. Samir Sawli
ssawli@yahoo.com
0096178893553
Health Executive Experts

About Us:
Health Executive Experts is a distinguished consulting and training firm dedicated to
pioneering healthcare transformation and Health IT solutions. Founded by Dr. Samir Sawli, a
seasoned Healthcare Transformation Specialist with 26 years of expertise, we are committed
to enhancing hospital operations and achieving excellence in healthcare accreditation.
Our Services:
 Healthcare IT Solutions:
o Implementation of Clinical Information Systems
o Development of Clinical Support Systems
o Integration of Advanced Electronic Medical Records (EMR) Systems
 Consulting:
o Strategic Planning for Hospital Operations
o Accreditation Readiness and Compliance
o Health Informatics Consultancy
 Training:
o Certified Training for CPHIMS and CAHIMS
o Workshops on Global Classification Standards and Quality Healthcare Systems
o Customized Training Programs for Healthcare Professionals
Expertise:
Health Executive Experts has a proven track record of successful Health IT implementations
across the Middle East, including a flagship project to launch a state-of-the-art hospital in
Qatar. Our team’s extensive experience spans critical roles in renowned institutions such as
King Faisal Specialist Hospital & Research Centre in Riyadh and Sidra Medicine in Doha.
Mission:
Our mission is to drive digital transformation in healthcare, enhancing the efficiency and
quality of patient care through innovative IT solutions and comprehensive training programs.
Why Choose Us:
 Proven Expertise: Leveraging over two decades of industry experience.
 Tailored Solutions: Customizing our services to meet the unique needs of each client.
 Global Standards: Ensuring compliance with international healthcare standards and
best practices.
 End-to-End Support: Providing continuous support from planning through
implementation and beyond.
Contact Us:
For more information or to schedule a consultation, please reach out to us at:
Email: ssawli@yahoo.com





Enhancing Hospital Operations for Improved Healthcare Delivery
This portfolio showcases our expertise in various aspects of hospital operations. We focus on
key areas to ensure comprehensive improvement in healthcare services, leading to better
patient outcomes and a stronger organization.
1. Upper Management Requirements
 Mission, Vision, and Values
o Define and align the hospital's mission, vision, and values to guide
organizational culture and effective decision-making processes.
 Strategic Planning
o Develop and implement strategic plans to achieve long-term goals and
objectives.
 Organizational Structure and Job Descriptions
o Establish clear organizational structures and detailed job descriptions to
streamline operations and define roles.
 Organizational Management
o Establish clear terms of reference for each committee and communication
process.
o Scope of Service for Each Unit
 Define the range of services provided by each hospital unit to ensure
clarity and efficiency.
o Standards of Care for Each Unit
 Set and maintain high standards of care specific to each unit to ensure
quality and consistency.
 Disaster Plans
o Prepare comprehensive disaster plans to ensure readiness and effective
response to emergencies.
Quality and Risk Management Department
 Indicators
o Develop and monitor key performance indicators to measure and improve
quality and safety.
 Internal Audits
o Conduct regular internal audits to identify areas for improvement and ensure
compliance with standards.
 Annual Planning Improvement Plans and Procedures
o Create and implement annual plans for continuous improvement in quality and
risk management.
 Training and Improvement Needs
o Identify and address training needs and opportunities for improvement.
 Quality and Risk Committees
o Establish committees to oversee quality and risk management initiatives.
 Lean Healthcare Methodology and F.O.C.U.S. PDCA
o Utilize Lean Healthcare and F.O.C.U.S. PDCA methodologies to streamline
processes and enhance quality.
Information Technology Services and Health Informatics
 IT and Health Informatics
o Develop and manage IT services and health informatics for efficient data
management and operations.
o Transform manual processes into digital systems
o Implement Hospital Information System
o Electronic medical record selection and implementation
o Learning management system implementation
o ERP system selection and implementation
o Pharmacy automation system implementation

Training Plans
 Training Needs Assessment
o Evaluate and identify training needs to ensure staff are well-equipped with
necessary skills.
 Certified Annual Mandatory Training
o Provide mandatory annual training to maintain high standards of practice.
 Certified Continuous Training
o Offer ongoing training opportunities to ensure continuous professional
development.
 E-Learning Platform
o Use e-learning platforms to deliver interactive and accessible training.
 Competency Assessment and Improvement
o Assess and improve staff competencies to ensure high performance.
 In-Service Optional Training
o Provide optional in-service training sessions for continuous learning.
Medical Quality
 Medical Committees Set and Terms of Reference
o Establish medical committees with clear terms of reference to oversee clinical
quality.
 Job Descriptions for Each Medical Position
o Develop detailed job descriptions to clarify roles and responsibilities.
 Performance Evaluation for Each Medical Position
o Implement performance evaluations to ensure accountability and improvement.
 Medical Education Channels
o Provide medical education through various channels, such as Grand Rounds,
Mortality and Morbidity Reviews, and in-service sessions.
Nursing Quality
 Improving Patient Admission Procedures
o Enhance admission procedures to ensure thorough and efficient patient intake.
 Room Prep, Patient Assessment, Risk Screening, and Care Planning
o Improve room preparation, patient assessment, risk screening, and care
planning processes.
 Enhancing Medical Record Documentation
o Ensure accurate and comprehensive medical record documentation.
 Daily Nursing Care Plan Improvement
o Improve daily nursing care plans to enhance patient outcomes.
 Discharge Procedures Improvement
o Streamline discharge procedures to ensure smooth and efficient patient
transitions.
Emergency Services Improvement
 Medical and Nursing Protocols
o Develop and implement medical and nursing protocols for emergency care.
 Patient Triage
o Improve patient triage processes to ensure timely and appropriate care.
 Emergency Care
o Enhance emergency care services to meet patient needs effectively.
 Consultations and Transfers
o Streamline consultation and transfer processes for better patient management.
 Discharge Procedures
o Improve discharge procedures in emergency services for patient safety and
satisfaction.
Intensive Care Services Improvement
 ICU Admission and Discharge Standards
o Set standards for ICU admission and discharge to ensure appropriate use of
resources.
 Medical and Nursing Protocols
o Develop protocols for medical and nursing care in the ICU.
 Coma Patient Care
o Establish protocols for the care of coma patients.
 ICU Medication Management
o Improve medication management practices in the ICU.
Maternal and Child Care Improvement
 Maternal and Child Healthcare Services
o Develop and implement programs to improve maternal and child healthcare
services.
Infection Control Program
 Identifying Infection Control Program Topics
o Identify and address key infection control topics.
o Implement antibiotic stewardship programs to optimize the use of antibiotics.
o Establish effective isolation mechanisms to prevent the spread of infections.
o Ensure the availability and proper use of personal protective equipment (PPE).
o Promote proper hand hygiene practices for medical and surgical staff.
o Educate staff on proper cough and sneeze etiquette to reduce infection
transmission.
o Develop protocols to prevent and respond to needle stick and sharp injuries.
o Establish procedures for handling and responding to contaminated fluids.
o Hospital-Acquired Infections (SSI, CAUTI, VAP, CLABSI)
o Implement measures to prevent and control hospital-acquired infections.
o Monitor and respond to infection outbreaks through effective surveillance.
o Form committees to oversee infection control initiatives.
Environmental Services and Waste Management
o Ensure high standards in laundry and sterilization processes.
 Patient Safety Department
o Develop and maintain patient safety programs.
Occupational Health and Safety
o Identify and mitigate job-related hazards.
o Conduct regular health checks and provide necessary vaccinations.
o Implement policies for work restrictions and return to work after illness or
injury.
Customer Service and Feedback Department
 Complaints and Suggestions
o Establish a system to handle complaints and suggestions.
 Hotline
o Provide a hotline for immediate support and feedback.
 Patient and Beneficiary Rights
o Ensure the rights of patients and beneficiaries are upheld.
 Satisfaction Surveys
o Conduct satisfaction surveys to gather feedback and improve services.
Food Safety and Kitchen Department
o Implement food safety programs to ensure the quality and safety of food
services.
Maintenance, Medical Engineering, and Facility Management
 Maintenance and Engineering Services
o Ensure proper maintenance and engineering services for optimal facility
operations.
Laboratory Department Quality Program
o Define service scope and standards of care for laboratory services.
 Policies and Procedures
o Develop and implement related policies and procedures.
 Quality Programs
o Initiate quality programs to enhance laboratory operations.
Radiology Department Quality Program
 Scope of Service and Standards of Care
o Define service scope and standards of care for radiology services.
 Policies and Procedures
o Develop and implement related policies and procedures.
 Quality Programs
o Initiate quality programs to enhance radiology operations.
Medical Surgical Enhancement
 Operating Room Setup and Operations
o Establish and optimize operating room setups and procedures for efficient
surgical operations.
 Outpatient Clinic Operations
o Enhance the operations of outpatient clinics to provide high-quality, accessible
care.
 Diagnostic Services
o Implement and manage diagnostic services such as colonoscopy, bronchoscopy,
gastroscopy, EEG, and EMG.
Pre-Admission Unit
 Pre-Admission Assessment
o Conduct thorough pre-admission assessments to ensure patient readiness for
procedures.
Day Surgery Unit
 Day Surgery Operations
o Optimize the operations of day surgery units for efficient, same-day procedures.
Cardiac Services
o Implement and manage cardiac catheterization services.
o Provide stress testing and Holter monitoring for cardiac assessment.
Pharmacy Services
 Pharmacy Operations
o Ensure efficient pharmacy operations for medication management and
dispensing.
Pathology Services
 Pathology Department Operations
o Manage pathology services for accurate diagnostic and laboratory testing.
Finance Setup and Operations
o Establish and manage financial operations to ensure sustainability and
efficiency.
Human Resource Planning and Management
o Develop and implement human resource strategies for effective workforce
management.
Biomedical Engineering and Maintenance of Equipment
o Ensure regular maintenance and optimal functioning of biomedical equipment.
Supply Chain Management
o Manage supply chain operations to ensure the availability of necessary
resources.
Medical Records and Archiving
o Implement efficient systems for medical records management and archiving.

Public Relations and Media Management
o Develop strategies for effective public relations and media management to
enhance hospital image and communication.