Turkish airlines cancelled my return flight and asked me to contact them to re-schedule it.
I called Beirut office MANY times every day for 3 days in a row without any answer.
I sent to them a message from their homepage, but I they did not respond to my request either.
Instead I called to the main office on Turkey where I managed to re-scheduled my trip without any major problems.
So, I will give ZERO star to Beirut office. That is TOO BAD, it SUCKS. You have a LOOOONG way to learn how to treat your customers. Shame on you.
I will give 5 stars to the main office in Istanbul for the excellent service and for the polite way when talking to the customer (she even appologized for me because her company has canelled my trip, wich I appreciated it)
Recommendation: Do not call Beirut office, call Instanbul office even if you will pay more for the international call.
Review for:
Turkish Airlines Beirut (Downtown office)
Turkish Airlines Beirut (Downtown office)
1.0
Turkish Airlines Beirut (Downtown office)EMIR BASHIR STR. LAZARISTS BLDG. BLOCK : A2-2961-1-999 849https://www.yelleb.com/img/lb/l/_1429879740-44-turkish-airlines-beirut.jpg
1
Beirut office dissappointed me :-(
PUBLIC USER
I've been having the same problem for a week now. My flight timing was changed and they need me to confirm and I can't confirm online. It keeps asking me to call the offices. But no answer in Beirut. Will definitely call the Istanbul office.